Frequently asked questions
Are all products at BIJOUX HEAVEN authentic?
Yes, we only offer 100% authentic products from world-renowned luxury brands such as Gucci, Chanel, Dior, Hermès, Louis Vuitton, and Loro Piana.
Do you ship internationally?
Absolutely. We provide secure worldwide shipping so you can enjoy luxury fashion no matter where you are.
What is your return and exchange policy?
All sales made through Bijoux Heaven are considered final.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to follow your package until it arrives at your doorstep.
How often do you update your collections?
Our collections are updated regularly with the latest arrivals from luxury brands, so you’ll always find new and exclusive pieces at BIJOUX HEAVEN.